Municipalities Tourism (CST), Guangde, Susong County Tourism Bureau:
To implement the "State Council on promoting the reform and development of tourism" (Guo Fa [2014] No. 31) and the "Anhui Provincial People's Government to implement reforms on the promotion of tourism development" ([2014] No. Anhui government 88) spirit to ensure that people spend a safe, happy and peaceful New Year holiday, according to the requirements of Anhui provincial government and the China National Tourism Administration, do hereby notify the relevant issues in 2015 Spring Festival holiday travel are as follows:
First, raise awareness, responsibility, to ensure safe and smooth travel
Across from the Shanghai Bund and draw lessons from previous similar incidents, by analogy, combined with the characteristics of tourism, and strengthen awareness of the red line, the bottom line established thinking, in-depth analysis of the security situation in the area of tourism, to further implement the security responsibility, to ensure the leadership responsibilities, division of labor and responsibility enterprises implement the main responsibility to prevent all types of travel safety accidents. For weather and flow characteristics during the holiday season, to make advance preventive measures to enhance anticipation of emergencies and disposal capacity, establish and improve the scenic spots and tourist flow control mechanisms safety warning information release system, the implementation of tourist reception units, scenic spot and tourism venue security contingency plans, to enhance emergency command ability to effectively control security good peak periods and major tourism activities, the timely release of information flow, reasonable travel guide visitors to prevent congestion, stampede and other events. To strengthen the safety car travel, supervision and inspection of tourism festivals, tourist accommodation, security dining, scenic spots, tourist gathering places and other key parts, and remove safety hazards, key parts to achieve manned around the head of the tourism sector to be went to the first line checks to ensure that all safety measures are implemented. To strengthen the tourism practitioners security management education and tourism security services practices, attention to tourists in the tourism process safety tips and warnings.
Second, the rule of law Brigade, strengthen supervision, to create a good tourism environment
To establish the rule of law Brigade, according to the concept of Tourism, strictly implement the "Travel Act" to strengthen the tourism market supervision, to create a good holiday travel environment. To crack down on "zero negative fare" forced shopping, forced to increase self-financed projects and non-qualified business travel business, unlicensed tour guides and other acts against the legitimate rights and interests of tourists, create a harmonious, civilized and orderly tourism environment. To focus on the pre-holiday and tourism market order to carry out section, cultural tourism and other special inspection, coordinated multi-sectoral integrated tourism joint law enforcement activities. Online Booking for tourists and free exercise risen characteristics, good supervision of tourism enterprises and online travel booking site business. Severely punished according to law collusion, driving up prices and price gouging behavior. To smooth complaints from tourists channels, improve complaint handling mechanism disposed of properly handling disputes travel during the holiday season. To strengthen the educational practice guides, guide behavior norms, improve the quality of tour guides.
Third, the rich products, security of supply, improve public services, tourism
Around to study local needs and characteristics of the Spring Festival holiday travel, travel for different consumer groups, to fully tap the potential of tourism consumption, rich tourism products, active tourism market, tourism market supply protection. To for the winter tourism market characteristics, and actively organize the launch rich culture, mass participation and strong tourism activities, development of rural tourism, cultural tourism, folklore tourism, red tourism, sightseeing tours and other sports fitness, leisure, resort tourism product guide tourism enterprises continue to carry out a variety of services that benefit. To strengthen the tourism public services and information services, and effectively improve service levels guaranteed accommodation, transport, information, etc., the use of television, radio, newspapers, Internet, SMS and stations, plazas, attractions and other channels of information screens, dynamic publishing on accommodation, food , weather, health and scenic accommodation and other services, enhance travel convenience, reasonable arrangements to guide tourists travel, continue to meet the diverse travel needs of the masses.
Fourth, increase publicity, and actively guide and enhance the quality of civilization citizens travel
Implement the Central Civilization Office "to further strengthen cultural tourism Work", the civilized services, related to the implementation of the requirements of civilized tourism various tourism activities. For Chinese New Year crowded, strong popular features, to enhance the quality of citizens to carry out comprehensive travel civilized activities, increase in airports, railway stations, docks, public squares and other key areas and tourist attractions, travel, accommodation and other tourism enterprises to develop "civilized tourism, for a better Anhui plus "and" civilized travel with me "propaganda and guidance activities, make full use of newspapers, television, radio, Internet and other media to carry out cultural tourism public advocacy, strengthening the social and public opinion, positive publicity typical exposure uncivilized behavior, strengthen the awareness of tourists civilization. To clear requirements around the tourism sector tourism enterprises, employing strengthen civilized behavior tourists manners, etiquette guide publicity courtesy, timely discourage uncivilized behavior of tourists, tourism enterprises to organize the volunteer service activities and cultural tourism cultural tourism theme activities.
Fifth, strengthen emergency duty to ensure the smooth operation of the holiday tourism
Country and all tourism enterprises to strengthen emergency duty duty, released before the holiday travel and telephone consultation to community complaints, leading cadres must be strictly enforced in the post with class and key positions in 24-hour duty system, improve emergency coordination mechanism, improve emergency plans, flow of information submitted to the channel, the duty staff to understand the market dynamics during the holiday travel, in case of major incidents and accidents must be reported and reported within the time limit continued. To strengthen personal responsibility, duty duty Where off-site impact unimpeded, cheat, late, delayed disposal omission timing should be criticized for the relevant units, and prosecute those responsible. After receiving this notice around, combined with developing and implementing practical advice.